Job Title: Freedom Phoner

This part-time, Auckland based position involves phoning of existing and potential new members of Amnesty International. Hours are 5 till 8:00pm, Monday through Thursday on a four month contract, with the possibility of a contract extension for the right candidates. Up to three vacancies exist for this position which reports to the Contact Centre Supervisor. Full training will be given to successful candidates although some contact centre or customer service experience is an advantage.

TASKS:

To recruit new members to Amnesty by following up on expressions of interest registered at events Amnesty is present at or hosting.
To telephone existing Amnesty members for a variety of administrative and promotional purposes, including contribution upgrades.

SKILLS:

You will be:

• Confident, a clear communicator, and customer service focused.
• Capable of meeting agreed calling targets.
• Have an interest in human rights and what Amnesty International stands for.

You will have:

• Excellent communication skills in verbal and written English.
• Superior people skills and the ability to work well in a team.
• A high level of personal integrity as the role involves access to personal details of Amnesty members.
• Computer skills (although training will be given).

This is an exciting opportunity for the right candidates to join a great organisation who really values their employees. Everyone at Amnesty, whether paid or a volunteer, is considered a human rights campaigner.

If you feel you meet the above requirements, email a brief CV to Sam Healey-Cunningham on sam.healey-cunningham@amnesty.org.nz