If you have any queries about our privacy statement you can contact us by:
- sending us an email, firstname.lastname@example.org
- calling us Toll free: 0800-AMNESTY (266 378) Or: +64 9 303 4520
- writing to us at P O Box 5300, Wellesley Street, Auckland 1141, New Zealand
We will never sell your personal information to a Third party.
Only Amnesty staff that need to have access to personal information have access. All our staff are aware of our privacy commitments and the importance of following them.
Personal information collected
We may collect personal information about individuals such as members, supporters, volunteers and job applicants. In addition to the information you provide us, we collect certain additional information to help us improve our campaigns and to otherwise better serve our collective mission to close the gap between the world we have and the world most people everywhere want. We collect and use the following information:
- Information that you provide by filling in forms on our Website or participating online in our campaigns. This includes information provided at the time of registering as a member, signing petitions, sending messages through our site to campaign targets or others, or otherwise filling out forms on our website. We may also ask you for information when you report a problem with our Website.
- Records and copies of your correspondence (including e-mail addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes or to help direct our campaigns and activities, although you do not have to respond to them.
- Details of transactions you carry out through our Website if you are one of our members who generously support Amnesty International financially, or purchase items from our online shop
- Certain information about usage of the Amnesty International site, described below in the section on Data Tracking.
- Where from the world you hail and whether you tell others about Amnesty campaigns.
In addition, we pass along certain of your information to the following groups (as is standard practice):
- World leaders, news publications and other targets if you choose to sign one of our email campaigns to send them messages.
- World leaders, news publications, and the general public when you sign petitions or complete surveys.
- Further information about how we use personal information in connection with particular types of campaigns is discussed below.
Use and disclosure of personal information
- We may use the information we collect about you for the purposes of processing donations, memberships and Human Rights Defender pledges, issuing receipts, responding to your comments or questions, providing follow-up information about Amnesty International's activities, supporter research, reporting and to improve our web site.
- We may also use your personal information to ask for your support, both financial and non-financial.
- As an activist organisation concerned about having a real human rights impact, we may also use the information we collect to measure the level of support received and the effectiveness of our activities and campaigns.
- We may not be able to do these things listed above without your personal information. For example, we may not be able to contact, issue receipts to or offer employment to you where certain personal information is not provided.
- Many of our tasks are performed with the assistance of our service providers and volunteers, and we may share personal information with them. We may also share personal information with external agencies who are used by Amnesty International to provide mail, database, telephone servicing, auditing, professional advice, payment processing and research services.
- If you apply for a position with us, we may exchange your personal information with your referees, police, and recruitment consultants.
- We have confidentiality agreements in place with all our service providers and external agencies, and with staff and volunteers who handle personal information.
Petitions and Surveys
For petitions and surveys you've signed or completed, we treat your name, city, state, and comments as public information—for example, we may provide compilations of petitions, with your comments, to world leaders and other targets. We will not make your street address publicly available, but we may transmit it to the designated target as part of a petition. This is a standard industry practice in such situations. In no such case will we disclose your phone number, without your permission. We may also make your comments, along with your first name, city and state available to the public online. When you do give permission for us to share your email address as part of a campaign, Amnesty is not responsible for the content or use of your email address by campaign targets.
If you choose to make a donation to Amnesty, or make a purchase through our online shop your credit card information will be used only for this transaction through our secure online payment system. If you don't wish to make your financial contribution online, please call us on 0800 266 378 and we will forward a form for you to complete.
Please note that we do not store credit card information on our own servers at all. We use an external third party provider, Flo2Cash (http://www.flo2cash.co.nz), who securely handles all credit card information.
Additional information if you use our website or e-mail addresses
When you visit our web site (the 'Web Site'), we will collect and store your computer's assigned IP address, the date and time of your visit, the information accessed and the referring page. We will also collect other non-identifying data for statistical purposes. This information is not linked to your personal information unless required by law (see the last section Application of Privacy Laws).
Like many websites, the Web Sites may use "cookies" from time to time. Cookies are small text files that the Web Site transfers to your computer's through your web browser to enable the Web Site's systems to recognise your computer. Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such information will be aggregated and not linked to particular individuals unless required by law. The default settings of browsers like Internet Explorer often allow cookies, but users can easily erase cookies from their hard-drive, block all cookies, or receive a warning before a cookie is stored. Please note that some parts of the Web Site may not function fully for users that disallow cookies.
The Web Site contains hypertext links to other websites. Amnesty International is not responsible for the privacy practices or the content of such web sites.
While we take great care to protect your personal information on our Web Site, unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for information you send to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security in our possession.
We will preserve the content of any e-mail that you send us if we believe that we have a legal requirement to do so. Any personal information contained in your e-mail, including your e-mail address, may be used or disclosed in ways set out in this privacy statement. If e-mail abuse is suspected, or for troubleshooting and maintenance purposes, your e-mail message content may be monitored by our Internet Service Provider or Amnesty International employees. E-mail is an insecure communications medium; it should not be used for confidential correspondence.
In order to better serve our members, in addition to collecting the information listed above, we also use other tools such as Google Analytics to analyze web activity. These services provide us with statistical data that does not identify any individual. This helps us understand traffic patterns and know if there are problems with our website. We may also use embedded images in emails to track open rates for our mailings, so that we can tell which mailings appeal most to Amnesty members. We also may collect IP addresses or other data about visits to our website to better understand where our traffic is coming from, how our services are being accessed, and to provide customized services to members.
URLs contained in emails may contain an ID that enables us to correctly identify the person who takes an action using a web page. We use these URLs to simplify the process of signing petitions and filling out surveys. We may occasionally present a shortened URL that references a longer URL which contains an id—we do this to simplify the display, to prevent links from becoming broken when copied, and to ensure compatibility with email programs which do not handle long URLs. When a shortened URL is displayed in an email, you will see the full URL in the browser's address bar when you access the page.
All issues related to the privacy and management of information we collect online or via email is governed by the laws of New Zealand.
Disclaimer and Limitation of Liability
We exclude to the fullest extent permitted by law, all liability for any loss incurred by any person as a result of using our Website or reliance on information on it.
Updated: 16 October, 2012