Privacy Policy

We take your privacy very seriously. This privacy policy explains how we treat your personal information and the ways we ensure it is kept safe and private. Please contact us if you have any further queries.

1. Interpretation

1.1 This privacy policy applies only to our Amnesty International NZ (AINZ) websites ('the sites') that are under the parent domain of It does not apply to pages hosted by other organisations, including the websites of other Amnesty International sections, related organisations or third party sites.

1.2 'we', 'us', and 'Amnesty International NZ' mean Amnesty International Aotearoa New Zealand Incorporated, registered under the Charities Act 2005 with registration number CC35331, and registered office at 111 Karangahape Road, Auckland Central 1010, which owns and operates the Sites.

1.3 This privacy policy explains how 'Amnesty International NZ uses the information it collects about you and procedures that AINZ has in place to safeguard your privacy.'

1.4 'Amnesty International NZ does not capture and store any personal information about an individual who accesses this website, except where he or she voluntarily chooses to give 'AINZ personal information via email, or by using an electronic form on the website, or by enquiring about any of 'AINZ 's services.

2. Introduction

2.1 The Sites provide various services which include, but are not limited to, providing information on and encouraging participation in Amnesty International NZ’s various campaigns to protect human dignity and defend human rights, standing up for people wherever justice, fairness, freedom and truth are denied; and providing an online community for like-minded people to take action together.

2.2 By using or accessing our Website, you agree to this privacy policy. By using this Website, you consent to the terms of this Privacy Policy.

2.3 We will never sell your personal information to a Third party.

3. Children

The Sites are aimed at people who are aged 12 years old and over. If you are aged 12 to 18, we advise you to inform your parent or legal guardian that you are registering on and/or using the Sites. If you are under the age of 12, you may not register on and/or use the Sites or submit any personal information to any of the Sites.

4. Your personal data

The information we gather ('Information') may include the name and address of registered users and members, their credit or debit card number and expiry date, email address and telephone number. If you have registered on any of the Sites, the Information will include any personal information which you submit to the Site.   

5. Your profile

If you have registered as a member on any of the Sites, you may be asked to provide personal information in order to set up a profile.

6. Updating your information

6.1 You are entitled to access and request correction of any personal information held by Amnesty International NZ.

6.2 If any of the Information you have submitted for any account or profile on any of the Sites changes, you can update your personal information by logging in to your account on the Site in question and selecting the option provided.

6.3 If you are a member of Amnesty International NZ and any of your membership details changes, you can amend your membership details by contacting our Supporter Services team via or on 0800 266 3789.

7. How we use your personal information

7.1 The Information you give us will be stored on a database and may be used by us for the purposes explained in this Privacy Policy.   

7.2 We may also use your Information to help us to know what incentives, appeals and actions are working well and which are not so strong and to inform future activity across the organisation, helping Amnesty International NZ to be more effective in combating human rights abuses.

7.3 We care about your details and unless you have agreed we will never share your phone number or email address. Amnesty International NZ will not share the contact details of under 18s.

7.4 We may permit selected third parties to use your Information, to contact you about issues or services you may care about. If you do not wish to receive any such communications from us or third parties, you may opt out by updating your account details if you have a profile on the Site. You may also opt out by contacting our Supporter Services Team via or on 0800 266 3789.

7.5 We may offer you the opportunity to sign up to a mailing list, to participate in an optional survey, or to receive information by email about third parties' products and services, or any other products and services which we provide.  If you sign up for any of these and subsequently change your mind, you may opt out by contacting our Supporter Services Team via or on 0800 266 3789 or by clicking on the 'unsubscribe' link at the end of every e-communication you receive from us. You may also update you account details online if you have created a profile on the Site.

7.6 We may keep records and/or copies of your correspondence if you contact us via the website.

7.7 We may provide compilations of petitions to world leaders and other targets. We will not make your street address publicly available, but we may transmit it to the designated target as part of a petition. This is a standard industry practice in such situations. In no such case will we disclose your phone number without your permission.

8. Disclosure of your information to third parties

8.1 Except as set out below, we will not sell, distribute or disclose your information without your consent, unless we believe in good faith that the law requires it.   

8.2 If you have subscribed to any of our e-communications, we will not sell or rent this information to anyone.

8.3 As stated above, we may share your Information with carefully selected third parties (including other like-minded organisations), in order to provide you with information about services or issues which may be of interest to you, unless you have indicated that you do not wish to receive such communications.

8.4 From time to time we may work in partnership with other organisations on a campaign and so you may receive joint communications from Amnesty International NZ and the partnership organisation(s) in question, unless you have indicated that you do not wish to receive such communications.

8.5 We have confidentiality agreements in place with all our service providers and external agencies, and with staff and volunteers who handle personal information.

9. Your payment details

9.1 Our Payment Service Provider is Flo2Cash Limited- an independent payment service provider. Flo2Cash is a fully secure and PCI compliant Payment Service Provider.

9.2 By submitting your information you agree that Amnesty International NZ and Flo2Cash Limited may retain this information for the purposes of effecting the donations pledged, and our nominated call centre will retain this information to continue and improve our fundraising activities.

10. Cookies

10.1 A ‘cookie’ is a small text file, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. There are various types of cookies which perform different functions, such as such as recording your browsing habits for website administration, statistical and maintenance purposes, or remembering which items you have placed in your shopping basket. The information recorded by the cookie is retrieved on the user's next visit to the site.

For more information about cookies, visit

10.2 AINZ cookies - how to manage cookies

Most web browsers will accept cookies, but if you would rather that we did not collect data in this way you can choose to accept all or some or reject cookies in your browser's privacy settings.

Rejecting all cookies means that certain features cannot be provided to you and accordingly you may not be able to take full advantage of all of the website's features. You may be prevented from completing, for example, a donation online. Each browser is different, so check the 'Help' menu of your browser to learn how to change your cookie preferences.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies or visit

10.3 How does we use cookies?

On our websites, cookies record information about your online preferences, remember information about you when you visit our site and compile statistical reports on website activity. Some cookies are used that are essential in order to provide our services to you.

During the course of any visit to, your navigation through the site is recorded by a cookie that is downloaded to your device. The information recorded is retrieved on a repeat visit to the site by checking to see, and finding, the cookie left there on the last visit.

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. Below we have set out the four categories of cookies that AINZ uses on our website.

These cookies are:

  • Strictly necessary cookies - These cookies are essential in order to enable you to move around the website and use its features.. Without these cookies, services you have asked for, such as making payments for donations cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
  • Performance cookies - These cookies collect information about how our visitors use the website, for instance which pages visitors go to most often, and if they get error messages from any web pages. They also allow us to record and count the number of visitors to the website, all of which enables us to see how visitors use the website in order to improve the way that our website works. These cookies do not collect information that identifies a visitor, as all information these cookies collect is anonymous and is only used to improve how our website works.
  • Functionality cookies - These cookies allow our website to remember choices you make (such as your login details or your choices in relation to our newsletters and subscriptions). Whenever these cookies are used we will notify you before using the cookie, providing more information about the functionality cookie to be used, and how it might improve your user experience. The information these cookies collect is usually anonymised. They do not gather any information about you that could be used for advertising or remember where you have been on the internet. AINZ doesn't currently collect this type of cookies. If we decide to do so in the future we will update this policy.
  • Targeting cookies - These cookies collect several pieces of information about your browsing habits. They are placed by our third party service provider [although we may also place a cookie that collects this kind of information]. All of the information that these cookies collect is anonymised, although they contain a unique key that is able to distinguish, for example, individual user browsing habits, or log if an individual user has clicked on a one of our suggested recommendations. These cookies can track your visits around the website, but they do not usually know who you are. They remember that you have visited our website and your browsing habits on our website to improve your experience, so that our recommendations are a better fit for you. This information is only shared between us and our third party service provider. Without these cookies, the user experience on our website will be less relevant to you and your interests.

11. Security

11.1 When you submit your Information to us on any of the Sites, we take steps to ensure that your information is treated securely. Unfortunately, it is not possible to guarantee the total security of any data transmitted over the Internet. While we strive to protect your Information, Amnesty International NZ cannot ensure or warrant the security of any information you transmit to us, and you therefore do this at your own risk. Once we receive your transmission, we take reasonable steps to ensure its security on our systems, but we take no responsibility for any unauthorised access or loss of personal information that is beyond our control.

11.2 Please remember that other methods of Internet communication, such as emails and messages sent via a website, are not secure unless they are encrypted.   

12. Changes to this policy

Our Privacy Policy may change from time to time.  In this case, the amended version will be published on the Site. This policy will be updated if there are any changes in our practice.